Priority Signs

Dec 24.2019

Multiple stakeholders have tried to highlight accessible features around the transit environment over the years but to varying impact. To tie it all together and improve the effectiveness of the common message, we created the Priority Sign family.

Designed to establish a cohesive brand of priority features to inculcate a culture of graciousness among commuters, and to remind users who need these facilities to utilise them more, for their safety.

Directional Sign with Lift-Priority Module

Highlighting lifts for target commuter groups, to encourage the use of lifts.

Directional Lift Priority Sign

Pointing out obscured lifts using supergraphic directional signs. These were originally designed to enhance visibility for obscured lifts, but we have since added in the Priority Use moniker to tie in the family throughout the commuter’s journey. The size and content of the sign are adjusted to fit each situation around the station.

Lift Priority Signs

The Priority Sign also reminds users to give way to those who need the facilities more. Lift Priority Use sign can also be expanded to wrap around the lift for visual prominence when needed.

Wide-Faregate Priority Signs

To users to give way at wide-bidirectional faregates . These faregates are point of conflict as they serve both inbound and outbound commuters. They are also wider, so commuters carrying bulky items tend to use these as well. But wheelchair and pram users have no choice but to rely on these. That is why priority has to be given to them.

Priority Signs in Platform and Trains

Priority Signs customised for boarding passengers at select platform screen doors. These doors coincide with train cars featuring designated holding space for wheelchairs and prams.

The Priority Sign family has caught the attention of private and public agencies; influencing Singapore beyond the transit environment.

Priority Signs Beyond Transit

  • lift priority label spotted at vivocity mall
Priority labels inspired by our initiative have been spotted in hawker centres and shopping malls. These priority signs could one day become a face for Singapore’s gracious culture.

Apart from lift-hunting, we also observed commuters dwelling near platform escalators to decide which train to board. See how we aim to solve this with new travel information signs in the next chapter.