Microsoft Windows’ right-click menu has baffled me for years. Can right-click menus be improved?
Exhibit 1: When ejecting an external drive
When you need to eject a USB Drive from the computer,
this is the right-click menu you’ll navigate.
The option immediately above “Eject” is “Format…”
What could go wrong?
What if we reduce choices by grouping them?
Can limiting choices help reduce human error?
Exhibit 2: When saving attachments in Outlook
“Save All” is
immediately above “Remove Attachments”.
imagine deleting everything when you want to save them instead.
Using relevance and recurrence
Can behavioural data reveal common actions and help improve options for users over time?
Or will having more clicks/menu that changes result in a poorer experience instead?